Krayn is Australia's leading equipment aggregator platform. We connect you with hundreds of verified suppliers, compare live pricing in real-time, and help you book heavy machinery in minutes. Think of us as the "booking.com" of construction equipment.
How many suppliers do you work with?
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We partner with hundreds of verified suppliers across Australia, including major names like CoatesHire, Kennards, Emeco, and many regional specialists. All suppliers are licensed, insured, and rated by real users.
Is Krayn free to use?
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Yes! Browsing, comparing prices, and requesting quotes is completely free. We earn a small commission from suppliers when you book through our platform, but this doesn't affect your rental price—in fact, our users save an average of 15% compared to booking directly.
Booking & Pricing
Are the prices I see on Krayn the final prices?
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Yes! We display transparent, all-inclusive pricing that includes rental fees, transport, insurance, and maintenance. No hidden fees or surprises. What you see is what you pay.
How quickly can I get equipment?
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Most equipment marked "Available Now" can be delivered within 24-48 hours. Delivery times vary based on your location and the specific equipment. You'll see exact availability and delivery estimates for each item.
Can I modify or cancel my booking?
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Yes! Krayn offers flexible rental terms. You can extend, shorten, or swap equipment mid-contract based on your project needs. Cancellation policies vary by supplier and are clearly stated before booking.
Do you offer bulk discounts for multiple equipment?
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Absolutely! Our RFQ (Request for Quote) system is designed for large projects requiring multiple equipment types. Submit one request and receive competitive quotes from multiple suppliers. Bulk rentals typically save 10-25% compared to individual bookings.
AI & Technology
How does the AI recommendation system work?
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Our AI analyzes thousands of data points including equipment specs, pricing history, supplier ratings, location proximity, project requirements, and utilization patterns to recommend the best options for your specific needs. It learns from every rental to improve recommendations over time.
Is the pricing and availability shown in real-time?
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Yes! We sync with supplier inventory systems in real-time. Prices and availability are updated continuously throughout the day. You'll see when each listing was last updated (e.g., "Updated 2h ago").
Support & Safety
Are all suppliers vetted and verified?
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Yes! Every supplier on Krayn is verified, licensed, and insured. We conduct background checks, verify certifications, and monitor performance through user ratings and reviews. Only suppliers meeting our strict quality standards are allowed on the platform.
What if something goes wrong with my rental?
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Krayn provides 24/7 support for all bookings. If you experience any issues with equipment, delivery, or suppliers, contact our support team immediately. We'll work with the supplier to resolve issues quickly or arrange alternative equipment if needed.
Is insurance included in the rental price?
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Basic insurance is typically included in the rental price, but coverage varies by supplier. You'll see insurance details clearly listed for each equipment option. Additional coverage can be purchased if needed for your project requirements.
Still have questions?
Our team is here to help. Get in touch and we'll respond within 24 hours.